Associate – Business Support (UK Calendar – UK Shift)

Position Associate – Business Support (UK Calendar – UK Shift) Industry Business Process Outsourcing (BPO) / Business Services / Process Management Job Responsibilities *Review and interpret client problem statements from documents or video recordings. *Prepare clear and structured problem descriptions and process documentation. *Collaborate with founders to design and document improved processes using the client's proprietary platform (training provided). *Participate in daily collaboration through messaging platforms, scheduled check-ins, and ad-hoc calls. *Communicate directly with clients when required to clarify requirements or test refined processes. Requirements *Following a Diploma or Bachelor's Degree in Business Administration or a related field. *Minimum 6 months of experience in administration or a similar capacity. *Willingness to work with AI models. *Strong command of written and spoken English. *Analytical mindset with the ability to understand and interpret problems effectively. *Strong communication skills with the ability to collaborate in a remote team environment. *Proactive, adaptable, and capable of working with limited direction. *Familiarity with business process design or lean principles. *Basic understanding of Standard Operating Procedures (SOPs). *Prior internship or exposure to client-facing environments will be an added advantage. Work Schedule UK Calendar UK Shift How to Apply Interested candidates are invited to forward their CVs to careers@jobly.lk & WhatsApp on 0766607906 Please mention the position applied for in the subject line of the email. Closing Date: 31st July 2026 Contact Head of Human Resources Jobly.lk Tel: 0766607906 Website: www.jobly.lk